Llwytho...
Calming upset customers : staying effective during unpleasant situations /
| Prif Awdur: | |
|---|---|
| Fformat: | Printed Book |
| Iaith: | English |
| Cyhoeddwyd: |
New Delhi :
Viva Books,
2004.
|
| Rhifyn: | 3rd ed. |
University of Calicut
| Rhif Galw: |
658.812 MOR/C |
|---|---|
| Copi | Nid yw'r Statws Byw ar Gael |