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Calming upset customers : staying effective during unpleasant situations /
| Autor principal: | |
|---|---|
| Format: | Printed Book |
| Idioma: | English |
| Publicat: |
New Delhi :
Viva Books,
2004.
|
| Edició: | 3rd ed. |
University of Calicut
| Signatura: |
658.812 MOR/C |
|---|---|
| Còpia | Comprovació en temps real no disponible |