Carregant...
Calming upset customers : staying effective during unpleasant situations /
| Autor principal: | |
|---|---|
| Format: | Printed Book |
| Idioma: | English |
| Publicat: |
New Delhi :
Viva Books,
2004.
|
| Edició: | 3rd ed. |
| Descripció física: | xiv, 80 p. |
|---|---|
| ISBN: | 9788176496865 |