Chaston, I. (2004). Knowledge-based marketing: The twenty-first century competitive edge. Response Books.
Citação norma ChicagoChaston, Ian. Knowledge-based Marketing: The Twenty-first Century Competitive Edge. New Delhi: Response Books, 2004.
Citação norma MLAChaston, Ian. Knowledge-based Marketing: The Twenty-first Century Competitive Edge. Response Books, 2004.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.