Mishra, A. (2014). Customer service in retailing. Biztantra.
Chicago Edition CitationMishra, Anil. Customer Service in Retailing. New Delhi: Biztantra, 2014.
Cita MLAMishra, Anil. Customer Service in Retailing. Biztantra, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.