APA Edition Citation

Karr, R., & Blohowiak, D. (1998). The complete idiot's guide to great customer service. PHI.

Chicago Edition Citation

Karr, Ron, and Don Blohowiak. The Complete Idiot's Guide to Great Customer Service. New Delhi: PHI, 1998.

MLA Edition Citation

Karr, Ron, and Don Blohowiak. The Complete Idiot's Guide to Great Customer Service. PHI, 1998.

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