Natarajan, T. R., & Pio, E. (1999). Quality samurai: Designed pathways for TQM implementation. MacMillan.
Chicago Edition CitationNatarajan, T. R., i Edwin Pio. Quality Samurai: Designed Pathways for TQM Implementation. Delhi: MacMillan, 1999.
Cita MLANatarajan, T. R., i Edwin Pio. Quality Samurai: Designed Pathways for TQM Implementation. MacMillan, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.