Natarajan, T. R., & Pio, E. (1999). Quality samurai: Designed pathways for TQM implementation. MacMillan.
Chicago Edition CitationNatarajan, T. R., and Edwin Pio. Quality Samurai: Designed Pathways for TQM Implementation. Delhi: MacMillan, 1999.
MLA Edition CitationNatarajan, T. R., and Edwin Pio. Quality Samurai: Designed Pathways for TQM Implementation. MacMillan, 1999.
Warning: These citations may not always be 100% accurate.