APA Edition Citation

Doane, D. S., & Sloat, R. D. (2004). 50 activities for achieving excellent customer service. Ane Books.

Chicago Edition Citation

Doane, Darryl S., and Rose D. Sloat. 50 Activities for Achieving Excellent Customer Service. New Delhi: Ane Books, 2004.

MLA Edition Citation

Doane, Darryl S., and Rose D. Sloat. 50 Activities for Achieving Excellent Customer Service. Ane Books, 2004.