Naagarazan, R. S., & Arivalagar, A. A. (2006). Total quality management (2nd ed.). New Age.
Chicago Edition CitationNaagarazan, R. S., and A. A. Arivalagar. Total Quality Management. 2nd ed. New Delhi: New Age, 2006.
MLA Edition CitationNaagarazan, R. S., and A. A. Arivalagar. Total Quality Management. 2nd ed. New Age, 2006.
Warning: These citations may not always be 100% accurate.