Bound, G., Yorks, L., Adams, M., & Ranney, G. (1994). Beyond total quality management: Toward the emerging paradigm. McGraw-Hill.
Chicago Edition CitationBound, Greg, Lyle Yorks, Mel Adams, and Gipsie Ranney. Beyond Total Quality Management: Toward the Emerging Paradigm. New York: McGraw-Hill, 1994.
MLA Edition CitationBound, Greg, et al. Beyond Total Quality Management: Toward the Emerging Paradigm. McGraw-Hill, 1994.
Warning: These citations may not always be 100% accurate.