Joseph & Berk, S. (1995). Total quality management: Implementing continuous improvement. Excel.
Chicago Edition CitationJoseph and Susan Berk. Total Quality Management: Implementing Continuous Improvement. New Delhi: Excel, 1995.
MLA Edition CitationJoseph and Susan Berk. Total Quality Management: Implementing Continuous Improvement. Excel, 1995.
Warning: These citations may not always be 100% accurate.