Wagen, . V. d. L. (1997). Building quality service: With competency-based human resource management. Jaico.
استشهاد بنمط شيكاغوWagen, Van der Lynn. Building Quality Service: With Competency-based Human Resource Management. Mumbai: Jaico, 1997.
MLA استشهادWagen, Van der Lynn. Building Quality Service: With Competency-based Human Resource Management. Jaico, 1997.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.