Kanji, G. K., & Asher, M. (1996). 100 methods for total quality management. Sage.
Chicago Edition CitationKanji, Gopal K., i Mike Asher. 100 Methods for Total Quality Management. New Delhi: Sage, 1996.
Cita MLAKanji, Gopal K., i Mike Asher. 100 Methods for Total Quality Management. Sage, 1996.
Atenció: Aquestes cites poden no estar 100% correctes.