Chaturvedi, M., & Chaturvedi, A. (2005). Customer relationship management. Excel Books.
Chicago Edition CitationChaturvedi, Mukesh, and Abhinav Chaturvedi. Customer Relationship Management. Excel Books, 2005.
MLA Edition CitationChaturvedi, Mukesh, and Abhinav Chaturvedi. Customer Relationship Management. Excel Books, 2005.
Warning: These citations may not always be 100% accurate.