Style de citation APA

Krishna, S. J. (2006). Customer retention management: Concepts and applications. ICFAI University Press.

Style de citation Chicago

Krishna, S. Jaya. Customer Retention Management: Concepts and Applications. Hyderabad: ICFAI University Press, 2006.

Style de citation MLA

Krishna, S. Jaya. Customer Retention Management: Concepts and Applications. ICFAI University Press, 2006.

Attention : ces citations peuvent ne pas être correctes à 100%.