APA način citiranja

Mohammed, H. P., & Sagadevan, A. (2004). Customer relationship management: A step-by-step approach. Vikas.

Čikaški stil citiranja

Mohammed, H. Peeru, i A. Sagadevan. Customer Relationship Management: A Step-by-step Approach. New Delhi: Vikas, 2004.

MLA način citiranja

Mohammed, H. Peeru, i A. Sagadevan. Customer Relationship Management: A Step-by-step Approach. Vikas, 2004.