Mohammed, H. P., & Sagadevan, A. (2004). Customer relationship management: A step-by-step approach. Vikas.
Chicago Edition CitationMohammed, H. Peeru, and A. Sagadevan. Customer Relationship Management: A Step-by-step Approach. New Delhi: Vikas, 2004.
MLA Edition CitationMohammed, H. Peeru, and A. Sagadevan. Customer Relationship Management: A Step-by-step Approach. Vikas, 2004.
Warning: These citations may not always be 100% accurate.