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|a Joshua, A. J.
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| 245 |
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|a Value creation in services :
|b issues and challenges /
|c Editors A. J. Joshua and Anoo Anna Anthony
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| 260 |
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|b Excel,
|c 2015.
|a New Delhi :
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| 300 |
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|a xii, 223 p.
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| 700 |
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|a Anthony, Anoo Anna
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|c BK
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