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160114b xxu||||| |||| 00| 0 eng d |
| 020 |
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|a 9780789011817
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| 082 |
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|a 025.52
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| 100 |
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|a Katz, Bill
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| 245 |
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|a New technologies and reference services /
|c By Bill Katz
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| 260 |
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|a USA :
|b The harowth information press,
|c 2000.
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| 300 |
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|a 149 p.
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| 653 |
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|a Library users services
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| 942 |
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