Plunkett, W. (2005). Management meeting and exceeeding customer expectations. Thomson-South Western.
Chicago Edition CitationPlunkett, Warren. Management Meeting and Exceeeding Customer Expectations. Australia: Thomson-South Western, 2005.
MLA Edition CitationPlunkett, Warren. Management Meeting and Exceeeding Customer Expectations. Thomson-South Western, 2005.
Warning: These citations may not always be 100% accurate.