Brophy, P., & Coulling, K. (1997). Quality management for information and library managers. Jaico Publishing House.
Citação norma ChicagoBrophy, Peter, and Kate Coulling. Quality Management for Information and Library Managers. Bombay: Jaico Publishing House, 1997.
Citação norma MLABrophy, Peter, and Kate Coulling. Quality Management for Information and Library Managers. Jaico Publishing House, 1997.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.