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Service quality management /

Xehetasun bibliografikoak
Beste egile batzuk:	Sreenivas,Talluru (Argitaratzailea)
Formatua:	Printed Book
Hizkuntza:	English
Argitaratua:	New Delhi: Discovery, 2016.
Gaiak:	Service industries-Management

Antzeko izenburuak

Service management: operations, strategy, and information technology /
nork: Fitzsimmons, James A.
Argitaratua: (2012)

Cases in total quality management: Manufacturing and services
nork: Heizer, Jay H.
Argitaratua: (2005)

Service management and operations
nork: Haksever, Cengiz
Argitaratua: (2000)

Managing services : challenges and innovations /
Argitaratua: (2014)

Services, marketing and management
nork: Gilmore, Audrey; Author
Argitaratua: (2008)

Service management: operations,strategy,information technology/
nork: Fitzsimmons,James A.
Argitaratua: (2011)

Service operations management :improving service delivery/
nork: Johnston, Robert
Argitaratua: (2018)

Services management
nork: Patankar, Sanjay V.
Argitaratua: (1999)

Sage Encyclopaedia of Quality and the Service Economy
nork: Dhalgaard-Park Sumi
Argitaratua: (2014)

Knowledge services management : organizing around internal markets /
nork: Mills, Peter K.
Argitaratua: (2010)

Services management
nork: Patankar, Sanjay V
Argitaratua: (1999)

Marketing of services
nork: Harsh V Verma
Argitaratua: (1993)

Services marketing
nork: Govind Apte; Author
Argitaratua: (2004)

Service management and operations
nork: Haksever, Cengiz
Argitaratua: (2000)

Service quality management /
Argitaratua: (2016)

Services Marketing
nork: Govind Apte
Argitaratua: (2004)

Services Marketing
nork: Govind Apte
Argitaratua: (2004)

Quality: an introduction/
nork: Beckford, John
Argitaratua: (2010)

Principles of services marketing
nork: Palmer, Adrian; Author
Argitaratua: (2001)

Strategic management of services : framework and cases /
nork: Das, Ranjan
Argitaratua: (1997)

Management of financial services
nork: Gopal, C Rama
Argitaratua: (2014)

Tompeters reinventing work : the professional service from 50
nork: Peters, Tom
Argitaratua: (1999)

Service operations management: improving service delivery/
nork: Johnston, Robert
Argitaratua: (2012)

Service management
nork: Fitzsimmons, James A
Argitaratua: (2014)

Service management
nork: Dhutta, Bholanath ; Kavitha, B Rose
Argitaratua: (2011)

Services management
nork: Patankar, Sanjay V
Argitaratua: (1999)

Services management /
nork: Sanjay V Patankar
Argitaratua: (1997)

Services marketing people, technology, strategy
nork: Lovelock, Christopher
Argitaratua: (2006)

Trade in services & trade agreements :
Argitaratua: (2016)

Services marketing: the Indian experience
nork: Ravi Shanker
Argitaratua: (1993)

Services marketing: the Indian perspective
nork: Ravi Shanker; Editor
Argitaratua: (2002)

S-business : reinventing the services organization
nork: James A. Alexander
Argitaratua: (2006)

Services Marketing and Management
nork: B. Balaji
Argitaratua: (2002)

Financial services and system
nork: K.sasidharan, et al.
Argitaratua: (2008)

Services Marketing : Text and Cases
nork: Steve Baron and Kim Harris
Argitaratua: (1995)

Services Marketing : Text and Cases
nork: Rajendra Nargundkar
Argitaratua: (2006)

Managing the service economy
nork: Inman, Robert P
Argitaratua: (1985)

TQM In Service Sector
nork: R. P. Mohanty R. R. Lakhe
Argitaratua: (2002)

Global trade in services : a WTO perspective
nork: Deol, O. S.
Argitaratua: (2017)

Understanding services management /
nork: Glynn, William J ,Ed
Argitaratua: (2009)