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|a 658.4013
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| 245 |
|
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|a Service quality management /
|c edited by Talluru Sreenivas
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| 260 |
|
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|b Discovery,
|c 2016.
|a New Delhi:
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| 300 |
|
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|a 372 p.
|c 25 cm.
|
| 650 |
|
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|a Service industries-Management
|
| 700 |
|
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|a Sreenivas,Talluru.
|e editor
|
| 942 |
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|c BK
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|d 2017-03-17
|e 176
|g 2160.00
|l 0
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|v 3000.00
|y BK
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