APA način citiranja

Sreenivas,Talluru. (2016). Service quality management. Discovery.

Čikaški stil citiranja

Sreenivas,Talluru. Service Quality Management. New Delhi: Discovery, 2016.

MLA način citiranja

Sreenivas,Talluru. Service Quality Management. Discovery, 2016.

Upozorenje: Ovi citati možda nisu uvijek 100% točni.