Customer relationship management : concepts and technologies /

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"This much-anticipated new edition of the bestseller Customer Relationship Management provides a comprehensive and balanced review of CRM, now with substantial revisions responding to the recent changes in CRM practice. The book explains what CRM is, the benefits it delivers, the contexts in wh...

Szczegółowa specyfikacja

Opis bibliograficzny
1. autor: Buttle, Francis
Kolejni autorzy: Maklan, Stan
Format: Printed Book
Język:English
Wydane: New York: Routledge< 2015.
Wydanie:Third edition.
Hasła przedmiotowe:
Customer relations > Management.
BUSINESS & ECONOMICS / Customer Relations.
BUSINESS & ECONOMICS / Consumer Behavior.
BUSINESS & ECONOMICS / Marketing / General.
Search Result 1
Customer relationship management : concepts and technologies /
od Buttle, Francis
Wydane 2015
Printed Book
Search Result 2
Customer relationship management : concepts and technologies
od Buttle, Francis
Wydane 2015
Printed Book
Search Result 3
Customer relationship management : concepts and technologies /
od Buttle, Francis
Wydane 2015
Printed Book
Search Result 4
Customer relationship management : concepts and technologies
od Buttle, Francis
Wydane 2013
Printed Book
Search Result 5
Customer relationship management :concepts and technologies/
od Buttle, Francis
Wydane 2013
Printed Book
Search Result 6
Customer relationship management : concepts and technologies /
od Buttle, Francis
Wydane 2009
Printed Book
Search Result 7
Customer relationship management Concepts and technologies /
od Buttle, Francis
Wydane 2009
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