Cita APA

Buttle, F., & Maklan, S. (2015). Customer relationship management: Concepts and technologies (Third edition.). Routledge<.

Chicago Edition Citation

Buttle, Francis, i Stan Maklan. Customer Relationship Management: Concepts and Technologies. Third edition. New York: Routledge<, 2015.

Cita MLA

Buttle, Francis, i Stan Maklan. Customer Relationship Management: Concepts and Technologies. Third edition. Routledge<, 2015.