APA Edition Citation

Griffiths, R. (2015). Service offerings and agreements: A guide for ITIL exam candidates (Second edition.). BCS learning and development,.

Chicago Edition Citation

Griffiths, Richard. Service Offerings and Agreements: A Guide for ITIL Exam Candidates. Second edition. UK: BCS learning and development,, 2015.

MLA Edition Citation

Griffiths, Richard. Service Offerings and Agreements: A Guide for ITIL Exam Candidates. Second edition. BCS learning and development,, 2015.

Warning: These citations may not always be 100% accurate.