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| LEADER |
00688 a2200193 4500 |
| 008 |
161222b xxu||||| |||| 00| 0 eng d |
| 999 |
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|c 112860
|d 112860
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| 020 |
|
|
|a 9788130918358
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| 082 |
|
|
|a 658.812
|
| 100 |
|
|
|a Conlow, Rick
|
| 245 |
|
|
|a Super star customer service :
|b it's all about c.a.r.e /
|c Rick Conlow, Doug Watsabaugh
|
| 260 |
|
|
|b Viva books,
|c 2011.
|a New Delhi:
|
| 300 |
|
|
|a 102p.
|c 23cm.
|
| 650 |
|
|
|a Relationship marketing
|
| 650 |
|
|
|a Customer services
|
| 650 |
|
|
|a Marketing
|
| 700 |
|
|
|a Watsabaugh, Doug
|
| 942 |
|
|
|2 ddc
|c BK
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 658_812000000000000_CON_S
|7 0
|9 119535
|a UL
|b UL
|c ST1
|d 2016-11-27
|e 176
|g 162.00
|l 1
|o 658.812 CON/S
|p 94798
|r 2017-02-07
|s 2016-12-23
|v 225.00
|y BK
|