APA Edition Citation

Conlow, R., & Watsabaugh, D. (2011). Super star customer service: It's all about c.a.r.e. Viva books.

Chicago Edition Citation

Conlow, Rick, and Doug Watsabaugh. Super Star Customer Service: It's All About C.a.r.e. New Delhi: Viva books, 2011.

MLA Edition Citation

Conlow, Rick, and Doug Watsabaugh. Super Star Customer Service: It's All About C.a.r.e. Viva books, 2011.