IT service management : a guide for ITIL Foundation Exam candidates.

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Détails bibliographiques
Autres auteurs: Brewster, Ernest, Griffiths, Richard, Lawes, Aidan, Sansbury, John
Format: Printed Book
Langue:English
Publié: New Delhi: BCS, 2014.
Édition:2nd ed.
Sujets:
Support services (Management).
Information technology > Management.
Electronic data processing personnel > Certification.
IT infrastructure library
Computer technical support
Management information systems

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