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150416b xxu||||| |||| 00| 0 eng d |
| 020 |
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|a 9781906124939
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| 082 |
|
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|a 004.0684
|
| 245 |
|
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|a IT service management :
|b a guide for ITIL Foundation Exam candidates.
|c Ernest Brewster...et al.
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| 250 |
|
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|a 2nd ed.
|
| 260 |
|
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|c 2014.
|b BCS,
|a New Delhi:
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| 300 |
|
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|a xxv, 212p. :
|b ill. ;
|c 24 cm.
|
| 650 |
|
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|a Support services (Management).
|
| 650 |
|
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|a Information technology
|x Management.
|
| 650 |
|
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|a Electronic data processing personnel
|x Certification.
|
| 650 |
|
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|a IT infrastructure library
|
| 650 |
|
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|a Computer technical support
|
| 650 |
|
|
|a Management information systems
|
| 700 |
|
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|a Brewster, Ernest.
|
| 700 |
|
|
|a Griffiths, Richard.
|
| 700 |
|
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|a Lawes, Aidan.
|
| 700 |
|
|
|a Sansbury, John.
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| 942 |
|
|
|2 ddc
|c BK
|
| 999 |
|
|
|c 104821
|d 104821
|
| 952 |
|
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|0 0
|1 0
|4 0
|6 004_068400000000000_ITS
|7 0
|9 106984
|a UL
|b UL
|c ST1
|d 2014-02-20
|e 2
|g 608.60
|l 0
|o 004.0684 ITS
|p 92111
|r 2014-10-29
|v 895.00
|y BK
|