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IT service management : a guide for ITIL Foundation Exam candidates.

Bibliographic Details
Other Authors: Brewster, Ernest, Griffiths, Richard, Lawes, Aidan, Sansbury, John
Format: Printed Book
Language:English
Published: New Delhi: BCS, 2014.
Edition:2nd ed.
Subjects:
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020 |a 9781906124939 
082 |a 004.0684 
245 |a IT service management :  |b a guide for ITIL Foundation Exam candidates.  |c Ernest Brewster...et al. 
250 |a 2nd ed. 
260 |c 2014.  |b BCS,  |a New Delhi: 
300 |a xxv, 212p. :  |b ill. ;  |c 24 cm. 
650 |a Support services (Management). 
650 |a Information technology  |x Management. 
650 |a Electronic data processing personnel  |x Certification. 
650 |a IT infrastructure library 
650 |a Computer technical support 
650 |a Management information systems 
700 |a Brewster, Ernest. 
700 |a Griffiths, Richard. 
700 |a Lawes, Aidan. 
700 |a Sansbury, John. 
942 |2 ddc  |c BK 
999 |c 104821  |d 104821 
952 |0 0  |1 0  |4 0  |6 004_068400000000000_ITS  |7 0  |9 106984  |a UL  |b UL  |c ST1  |d 2014-02-20  |e 2  |g 608.60  |l 0  |o 004.0684 ITS  |p 92111  |r 2014-10-29  |v 895.00  |y BK