APA Edition Citation

Brewster, E., Griffiths, R., Lawes, A., & Sansbury, J. (2014). IT service management: A guide for ITIL Foundation Exam candidates (2nd ed.). BCS.

Chicago Edition Citation

Brewster, Ernest, Richard Griffiths, Aidan Lawes, and John Sansbury. IT Service Management: A Guide for ITIL Foundation Exam Candidates. 2nd ed. New Delhi: BCS, 2014.

MLA Edition Citation

Brewster, Ernest, et al. IT Service Management: A Guide for ITIL Foundation Exam Candidates. 2nd ed. BCS, 2014.