Application of total quality management to library and information services in digital scenario : a study through users' satisfaction /

Những quyển sách tương tự

• Delivering satisfaction and service quality: a cutomer based approach for libraries
  Bằng: Peter Hernon
  Được phát hành: (2013)
• Application of total quality management to library and information services in digital scenario: a study through user's satisfaction/
  Bằng: Puspanjali Jena
  Được phát hành: (2013)
• Methods for measuring quality of libraries
  Bằng: Bavakutty, M.
  Được phát hành: (2005)
• TQM in Library and Information services /
  Được phát hành: (1999)
• Quality Management for Information and Library Managers.
  Bằng: Brophy, Peter
  Được phát hành: (1997)