Application of total quality management to library and information services in digital scenario : a study through users' satisfaction /

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Bibliografiska uppgifter
Huvudupphovsman: Pushpanjali Jena
Övriga upphovsmän: Sanghamitra Dalbehera
Materialtyp: Printed Book
Språk:English
Publicerad: New Delhi : Avon publishers, 2013.
Ämnen:
Total quality management > Orissa.
Digital libraries
Information services > Quality control.
Libraries > Quality control.
Libraries > User satisfaction.
Library administration

University of Calicut

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Signum: 027.054133 PUS/A
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