Application of total quality management to library and information services in digital scenario : a study through users' satisfaction /

Lignende værker

• Delivering satisfaction and service quality: a cutomer based approach for libraries
  af: Peter Hernon
  Udgivet: (2013)
• Application of total quality management to library and information services in digital scenario: a study through user's satisfaction/
  af: Puspanjali Jena
  Udgivet: (2013)
• Methods for measuring quality of libraries
  af: Bavakutty, M.
  Udgivet: (2005)
• TQM in Library and Information services /
  Udgivet: (1999)
• Quality Management for Information and Library Managers.
  af: Brophy, Peter
  Udgivet: (1997)