Application of total quality management to library and information services in digital scenario : a study through users' satisfaction /

Eitemau Tebyg

• Delivering satisfaction and service quality: a cutomer based approach for libraries
  gan: Peter Hernon
  Cyhoeddwyd: (2013)
• Application of total quality management to library and information services in digital scenario: a study through user's satisfaction/
  gan: Puspanjali Jena
  Cyhoeddwyd: (2013)
• Methods for measuring quality of libraries
  gan: Bavakutty, M.
  Cyhoeddwyd: (2005)
• TQM in Library and Information services /
  Cyhoeddwyd: (1999)
• Quality Management for Information and Library Managers.
  gan: Brophy, Peter
  Cyhoeddwyd: (1997)