Application of total quality management to library and information services in digital scenario : a study through users' satisfaction /

অনুরূপ উপাদানগুলি

• Delivering satisfaction and service quality: a cutomer based approach for libraries
  অনুযায়ী: Peter Hernon
  প্রকাশিত: (2013)
• Application of total quality management to library and information services in digital scenario: a study through user's satisfaction/
  অনুযায়ী: Puspanjali Jena
  প্রকাশিত: (2013)
• Methods for measuring quality of libraries
  অনুযায়ী: Bavakutty, M.
  প্রকাশিত: (2005)
• TQM in Library and Information services /
  প্রকাশিত: (1999)
• Quality Management for Information and Library Managers.
  অনুযায়ী: Brophy, Peter
  প্রকাশিত: (1997)