Pushpanjali Jena & Sanghamitra Dalbehera. (2013). Application of total quality management to library and information services in digital scenario: A study through users' satisfaction. Avon publishers.
Chicago Edition CitationPushpanjali Jena and Sanghamitra Dalbehera. Application of Total Quality Management to Library and Information Services in Digital Scenario: A Study Through Users' Satisfaction. New Delhi: Avon publishers, 2013.
MLA Edition CitationPushpanjali Jena and Sanghamitra Dalbehera. Application of Total Quality Management to Library and Information Services in Digital Scenario: A Study Through Users' Satisfaction. Avon publishers, 2013.
Warning: These citations may not always be 100% accurate.