APA Edition Citation

Gosney, J. W., & Boehm ,Thomas P. (2000). Customer relationship mangement essentials. PHI Learning.

Chicago Edition Citation

Gosney, John W., and Boehm ,Thomas P. Customer Relationship Mangement Essentials. New Delhi: PHI Learning, 2000.

MLA Edition Citation

Gosney, John W., and Boehm ,Thomas P. Customer Relationship Mangement Essentials. PHI Learning, 2000.

Warning: These citations may not always be 100% accurate.