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A textbook of hospitality sales and management/
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| Formato: | Printed Book |
| Idioma: | English |
| Publicado em: |
New Delhi:
Wisdom Press,
2013.
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Sumário:
- Scope and nature of hotel management-Strategies for increasing hotel room sales-Catering industry--Restaurant--Waiter--Marketing-Revenue Management for the hospitality industry--Financial aspects--Managing customer satisfaction--Service Design and improvement--pricing policy--Aspects of hospitality and tourism industry.