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A textbook of hospitality sales and management/

書誌詳細
第一著者: Anjali Khanna
その他の著者: Singh,Rana Varinder
フォーマット: Printed Book
言語:English
出版事項: New Delhi: Wisdom Press, 2013.
主題:
目次:
  • Scope and nature of hotel management-Strategies for increasing hotel room sales-Catering industry--Restaurant--Waiter--Marketing-Revenue Management for the hospitality industry--Financial aspects--Managing customer satisfaction--Service Design and improvement--pricing policy--Aspects of hospitality and tourism industry.