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A textbook of hospitality sales and management/

Dettagli Bibliografici
Autore principale: Anjali Khanna
Altri autori: Singh,Rana Varinder
Natura: Printed Book
Lingua:English
Pubblicazione: New Delhi: Wisdom Press, 2013.
Soggetti:
Sommario:
  • Scope and nature of hotel management-Strategies for increasing hotel room sales-Catering industry--Restaurant--Waiter--Marketing-Revenue Management for the hospitality industry--Financial aspects--Managing customer satisfaction--Service Design and improvement--pricing policy--Aspects of hospitality and tourism industry.