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A textbook of hospitality sales and management/

Bibliografski detalji
Glavni autor: Anjali Khanna
Daljnji autori: Singh,Rana Varinder
Format: Printed Book
Jezik:English
Izdano: New Delhi: Wisdom Press, 2013.
Teme:
Sadržaj:
  • Scope and nature of hotel management-Strategies for increasing hotel room sales-Catering industry--Restaurant--Waiter--Marketing-Revenue Management for the hospitality industry--Financial aspects--Managing customer satisfaction--Service Design and improvement--pricing policy--Aspects of hospitality and tourism industry.