A textbook of hospitality sales and management/

Dades bibliogràfiques
Autor principal: Anjali Khanna
Altres autors: Singh,Rana Varinder
Format: Printed Book
Idioma:English
Publicat: New Delhi: Wisdom Press, 2013.
Matèries:
Hospitality industry.
Hotel management.
Taula de continguts:
  • Scope and nature of hotel management-Strategies for increasing hotel room sales-Catering industry--Restaurant--Waiter--Marketing-Revenue Management for the hospitality industry--Financial aspects--Managing customer satisfaction--Service Design and improvement--pricing policy--Aspects of hospitality and tourism industry.

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