Neilson Kite & Frances Kay. (2012). Understanding Emotional Intelligence: Strategies for boosting your EQ and using it in the workplace. Kogan Page.
Citação norma ChicagoNeilson Kite and Frances Kay. Understanding Emotional Intelligence: Strategies for Boosting Your EQ and Using It in the Workplace. London: Kogan Page, 2012.
Citação norma MLANeilson Kite and Frances Kay. Understanding Emotional Intelligence: Strategies for Boosting Your EQ and Using It in the Workplace. Kogan Page, 2012.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.