All customers are irrational : understanding what they think, what they feel, and what keeps them coming back /

समान संसाधन

• Building great customer experiences
  द्वारा: Ivens, John; Author, और अन्य
  प्रकाशित: (2005)
• The Truth about what customers really
  द्वारा: Solmon, Michael R
  प्रकाशित: (2010)
• The future of competition co-creating unique value with customers
  द्वारा: Prahlad, C.K
  प्रकाशित: (2004)
• Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
  द्वारा: Michael D. johnson Anders Gustafsson
  प्रकाशित: (2000)
• Managing customers through ecocnomic cycles
  द्वारा: McKean
  प्रकाशित: (2010)