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All customers are irrational : understanding what they think, what they feel, and what keeps them coming back /

Bibliografiske detaljer
Hovedforfatter:	Cusick, William J.
Format:	Printed Book
Sprog:	English
Udgivet:	New York : AMACOM, 2009.
Fag:	Consumers

Lignende værker

Building great customer experiences
af: Ivens, John; Author, et al.
Udgivet: (2005)

The Truth about what customers really
af: Solmon, Michael R
Udgivet: (2010)

The future of competition co-creating unique value with customers
af: Prahlad, C.K
Udgivet: (2004)

Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
af: Michael D. johnson Anders Gustafsson
Udgivet: (2000)

Managing customers through ecocnomic cycles
af: McKean
Udgivet: (2010)

Profitable customers: how to identify, develop and retain them /
af: Wilson, Charles .
Udgivet: (1999)

Researching customer satisfaction & loyalty:How to find out what people really think
af: Paul Szwarc
Udgivet: (2005)

Customer relationship mangement/
af: Peelen, Ed
Udgivet: (2009)

Building customer loyalty /
af: Linton, Ian .
Udgivet: (1999)

Customer service secrets /
af: Economy Peter
Udgivet: (2004)

Customer relationship management /
af: Mukesh Chaturvedi
Udgivet: (2010)

Database marketing know what your customer wants
af: Linton,Ian
Udgivet: (1998)

Building customer loyalty
af: Linton, Ian; Author
Udgivet: (1999)

Customer Relationship Management
af: Bhat,Govinda K

Customer relationship management
af: Cristin Anderson and Carol Kerr
Udgivet: (2002)

Customer relationship mangement: concepts and application/
af: Kumar,Alok
Udgivet: (2012)

Customer relationship mangement: concepts and cases/
af: Rai, Alok Kumar
Udgivet: (2013)

Customer relationship mangement essentials/
af: Gosney, John W.
Udgivet: (2000)

Creating customer focused organizations /
af: Dickinson, Brian .
Udgivet: (2003)

Exploiting CRM: connecting with customers /
af: Molineum, Patrick .
Udgivet: (2002)

Customer relationship management : concepts and technologies /
af: Buttle, Francis
Udgivet: (2015)

Customer driven services management /
af: Bakachandran , S .
Udgivet: (2004)

Customer retention: An integrated process for keeping your best customers
af: Lowenstein, Michael W
Udgivet: (1997)

Crafting customer value: the art and science /
af: Duchessi, Peter .
Udgivet: (2000)

Statistical methods in customer relationship management
af: Kumar, V.
Udgivet: (2012)

Design and operation of customer service systems
af: Bender, Paul S.
Udgivet: (1976)

Customer relationship management not a distant
af: Binsu Chandran

Keeping customers happy: Strategies for success
af: Dunckel, Jacqueline; Taylor, Brian
Udgivet: (1994)

Customer relationship management : concepts and technologies /
af: Buttle, Francis
Udgivet: (2015)

Customer loyalty: a guide for time travelers
af: Etherington, Lyn; Author, et al.
Udgivet: (2006)

Measuring and managing customer satisfaction: going for the gold /
af: Kessler, Sheila .
Udgivet: (1996)

Creating customer delight: the how and why of CRM /
af: Seth, Rakesh .
Udgivet: (1999)

Hand book for measuring customer satisfaction and loyalty /
af: Hill, Nigel .
Udgivet: (2004)

Customer Relationship Management : getting it right
af: Judith W Kincaid
Udgivet: (2006)

Superstar customer service : it's all about C.A.R.E.
af: Conlow, Rick
Udgivet: (2011)

How to turn Customer Service into Customer Sales
af: Bernand Katz
Udgivet: (2000)

Customer relationship management
af: Peeru Mohamed, H; Author, et al.
Udgivet: (2002)

Customer Relationship Management
af: Mullick,N H
Udgivet: (2016)

Customer Relationship Management
af: Alok Kumar Rai
Udgivet: (2014)

Mastering Customer Relations
af: Roger Cartwright
Udgivet: (2000)