All customers are irrational : understanding what they think, what they feel, and what keeps them coming back /

Lignende værker

• Building great customer experiences
  af: Ivens, John; Author, et al.
  Udgivet: (2005)
• The Truth about what customers really
  af: Solmon, Michael R
  Udgivet: (2010)
• The future of competition co-creating unique value with customers
  af: Prahlad, C.K
  Udgivet: (2004)
• Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
  af: Michael D. johnson Anders Gustafsson
  Udgivet: (2000)
• Managing customers through ecocnomic cycles
  af: McKean
  Udgivet: (2010)