APA Edition Citation

Evenson, R. (2005). Customer service training 101: Quick and easy techniques that get great results. AMACOM.

Chicago Edition Citation

Evenson, Renee. Customer Service Training 101: Quick and Easy Techniques That Get Great Results. New York: AMACOM, 2005.

MLA Edition Citation

Evenson, Renee. Customer Service Training 101: Quick and Easy Techniques That Get Great Results. AMACOM, 2005.

Warning: These citations may not always be 100% accurate.