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Who's your gladys : how to turn even the most difficult customer into your biggest fan /

Dettagli Bibliografici
Autore principale:	Suttle, Marilyn
Altri autori:	Vest, Lori Jo
Natura:	Printed Book
Lingua:	English
Pubblicazione:	New York : Astha Publishers and Distributors, 2009.
Soggetti:	Customer sevice Management

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