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BUSINESS PROCESS MANAGEMENT AND THE NEED FOR CONTINUOUS IMPROVEMENT IN INDIAN BANKS

The purpose of this paper is to gain an understanding of the importance of business process management in Indian banks. The aim was to develop the awareness of the value additions attained through continuous improvement of business process with the help of information and communication technologies...

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Détails bibliographiques
Auteur principal: Deepa Francis and Santhosh VA
Format: Journal Article
Publié: REVIEW OF SOCIAL SCIENCES 2014
Sujets:
Accès en ligne:http://10.26.1.76/ks/005919.pdf